Troubleshooting

• The map or report will not open if I click on it ?
• Adobe Reader
• Fonts appear blurry on the screen
• The maps or reports will not print.
• The web page is slow.
• How do I clear browser cache and cookies and disable extensions?
• What computers or devices do you support?
• Where can I submit an idea suggestion or request?
• What are the system requirements?
• Is there an app?
• How to determine what version of a web browser you are using.
• What is a Zip file?
• How do I unzip a zipped file or zip a file?
• What is a Shape file?
• How do I remove the header and footer from being printed on the maps and reports?
• What is a remote session?
• The drawing tools are not working properly for me.
• I cannot see the FSA Borders.
• What are extensions?
• Shortcut Keys for Surety
• What are Browser Cookies?
• Add AgriData, Inc. email address to safe sender list in your email client.